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FAQ's - Frequently Asked Questions

How I do make a booking?
Choose any of the Hotels or holiday packages you would like to book, send us an email regarding to your enquiry including your arrival/departure details, number of travelers and services requested. We will respond to your enquiry in less than 48 hours. For accommodation bookings, as soon as we receive confirmation from the hotel/villa, we will send you a copy of the confirmation by fax or email. Please read our reservation procedures.

What are the payment method?
For holiday packages and hotel bookings you may pay directly to our accounting department by bank transfer or you may pay by credit card from paypal or money transfer by western Union and Money gram. Also read our terms and conditions page.

Who will pick us up at the Airport upon arrival?
If you book any accommodation or package with us, pick up service is automatically included and our guide will greet you at the airport or seaport. In the case of any extra discounts or promotions, this service might not be included. Please ask if you are uncertain. We provide multilingual guides (English, Italian, French, Dutch, German and Japanese).

If urgent assistance is required
Please fell free to contact our hotline number : +62 8175773060 / +62 81917373923 if you are calling from your country or outside of Indonesia. If you are in Bali or within Indonesia, please dial 08175773060 / 081917373923.If you are in Lombok area just show the Taxi driver our office address. As shown at about us page on this website.

After confirmation of the tour arrangement, is it possible to modify the itinerary or activities during our stay?
As this is your own private tour, the itinerary can be changed to meet your needs, however, changes in accommodations will require an additional charge. www.lombok-touris.com's flexibility in running your tour is one of our “differences” from others tour operators. We want to “help” you, to “serve” you and to “guide” you without restricting your freedom. Our guides have been specially trained to be able to adapt to any situation. They are always in contact with the office if they need further information about anything related to the customer’s well-being.

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Lombok Holiday Packages

General Information
» About Lombok Indonesia
» Go To Lombok
» Travel Tips
» Lombok Handicrafts
» Photo Gallery
» Lombok Surfing
» Mt. Rinjani National Park
» Lombok Car Rental
» Gili Islands
» Lombok Scuba Dive

Holiday Packages

Climbing Mt Rinjani Lombok

Holiday PackagesPlanning Holiday to Indonesia this year? The simple pleasure of sunshine, white sandy beaches in quiter setting, unique culture, freindly people, echo adventure tours and amazing landscape makes if those you are look for no dought Lombok, Indonesia are perfect holiday gateway for individual travellers, families, honeymooners or thoose who seek for a total relaxing holiday. Take a look at our holiday packages!! Listed some of our most popular travel packages, to suit your wish and need. Feel free to request a more details version or modify of any suggested itineraries.

Climbing Rinjani LombokMt Rinjani, Lombok's famous volcano, soar 3726 m above sea level and is the second highest volcano in Indonesia, attracting thousands of trekkers and climbers annually. semi active and held in awe by the islanders who regullarly ascend the steep trail to the crater Rim. semi active and held in awe by the islanders who regularly ascend the steep trail to the crater rim. We follow in their footsteps completing an introductory trek and spending a full day wandering the crater to appreciate the bright emerald green waters of Lake Segara Anak


Lombok Hotels Reservation

Gili Islands Hotel Booking

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